What are the benefits of multiple monitor technology?

More and more companies are incorporating dual monitor and multi-monitor computer screen use for their workers. For example, you may have a call center with agents currently using single monitor computer systems to access customers information when they receive a call. Currently, the call center agent may have to toggle between several computer program windows to access all the information they need if they're using a single monitor computer system. Now, if you're a call center employee or manager, you're aware of call center metrics. Basically, in a call center, the name-of-the-game is to help the customer as quickly as possible so the agent can be available to take another call, this effectively lowers labor costs - the more calls a single rep can take results in lower payroll costs for you by not having to employee more agents. Imagine the amount of time you can free up for each agent if you employed dual or triple monitor computer systems for your call center agents so that they can perform their job tasks more efficiently and quicker? In many cases you can recoup multi-monitor system and setup expenditure costs within the first few months, if not weeks. How much does your bottom line mean to you?!